FAQ

Q: How do I place an order?

A: You can order directly through the website, DM @burningbrewscandles on Instagram, or send an email to [email protected].

 

Q: What are the candles made of?

A: Soy wax, essential oils, and fun, unique cans. The soy wax used in the candles is ethically produced, sustainable and renewable, contains no animal products, and is never tested on animals.

 

Q: How long will shipping take? 

A: As Burning Brews is my small side business and each candle is homemade, please allow 2 weeks for making and shipping. Most orders are received well before that, but if you have not received your package or an update from me within the 2 week timeframe, please contact me.

 

Q: Where can you ship to?

A: Anywhere in the U.S.! 

 

Q: Can I make a custom request? 

A: Absolutely! While most custom requests can be completed, please understand that I may be unable to find the can you choose and would then be unable to fulfill the order. I will happily make a custom order with a can provided by you if you have one on hand!



Q:
I'm purchasing 3 candles but it seems like I'm not getting the bundle price.

A: Enter promo code 3FOR30 at checkout and you should be all set!
 


Q: I'm spending more than $75 but it seems like I'm not getting the free shipping. 

A: Enter promo code FREESHIPPING at checkout and it should work!